Goals
Internet Express's goals are to protect network resources, preserve the privacy and security of Internet Express and our customers networks, and maximize the utility of Internet Express and the Internet, while recognising Internet Express's position in the Internet community as a whole.

Interpretation
The provisions of this Policy are intended as guidelines and are not meant to be exhaustive.

Generally, conduct that violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is prohibited. Internet Express reserves the right at all times to prohibit activities that damage its commercial reputation and goodwill.

Security
Any DoS "Denial of Service" attacks, any attempt to breach authentication or security measures, or any unauthorized attempt to gain access to any other account, host or network is prohibited, and will result in immediate service termination without refund, which may be without notice.

E-mail and Usenet News
Using any Internet Express account or server to send duplicative, unsolicited e-mail messages (commercial or otherwise), or to collect the responses from unsolicited e-mail, is prohibited.

Similarly, using any Internet Express account or server to post advertisements or messages that violate the charter of any newsgroup or mailing list is prohibited.

Internet Express reserves the right to make the determination whether a given message violates the newsgroup or mailing list charter. In most cases Internet Express will defer to the judgment of the newsgroup or mailing list moderator or administrator.

Commercial messages that are appropriate under the charter of a newsgroup or mailing list, or that are expressly solicited by the recipients, are permitted.

Conduct in connection with e-mail or Usenet news that is an obvious nuisance (such as "mail bombing") or that would be unlawful in other contexts (for example, threats, harassment, defamation, obscenity, or software piracy) is prohibited.

IRC (Internet Relay Chat)
Using programs that interfere with others use, or running an IRC robot, on any IRC server is prohibited. When logged into any IRC server, users are expected to comply with the rules and policies established by the server's administrator.

Forgery of Identity
Falsifying addressing information or otherwise modifying headers to conceal the sender's or recipient's identity, for the purpose of circumventing this Policy, is prohibited. This provision is not intended to disallow the use of aliases or anonymous remailers for any legitimate purpose.

Copyright, Privacy, and Intellectual Property
Using a Internet Express connection to commit, aid or abet any violation of copyright or intellectual property law is prohibited.

This prohibition includes publishing a private e-mail message to third parties, by any means, without the express prior consent of the author.

The e-mail addresses of Internet Express subscribers are not for sale or commercial distribution nor transferable to third parties without the express prior consent of the subscriber.

Claims of Copyright Infringement
The Designated Agent to Receive Notification of Claimed Infringement is:

Internet Express CopyrightAgent
Internet Express.
PO Box 1047
Bathurst, NSW 2795
Telephone: (02) 6332 9999
Facsimile: (02) 6332 9888

e-mail: abuse@ix.net.au

Broadcast Echo Requests (Smurf Attacks)
Internet Express is committed to implementing the configuration required to ensure that Internet Express infrastructure cannot be used as the host of smurf attacks.

There are two types of network numbers in the smurf list that reflect a connection with Internet Express: Customer network numbers for which we do not have control and backbone addresses.

Internet Express Customer Support is working with all customers on Internet Express to ensure that their networks cannot be used as amplifiers for Broadcast Echo Requests.

Cooperation with Other Providers
Using Internet Express's facilities to engage in activities that violate the Terms of Service of any other network access provider is prohibited. For example, sending unsolicited commercial e-mail through Internet Express's facilities to the subscribers of any Internet or online service provider that disallows unsolicited commercial e-mail is prohibited.

Consequences of Violation
Violation of this Policy by a Internet Express customer may result in temporary suspension or permanent termination of service, at Internet Express's sole discretion.

Internet Express does not issue service credits for any outages incurred through service disablement resulting from Policy violations.

Modification
Internet Express reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

Please send reports of any activity in violation of this Policy to: abuse@ix.net.au