Setting up Microsoft Outlook
Before you start: If you have more than one Internet Express e-mail account and they are currently setup (and in use) in Microsoft Outlook please follow the "Multiple Account Setup Guide".
You should only proceed if one of the following applies to you:
You only have a single Internet Express e-mail account.
or
You have no accounts created in Microsoft Outlook. "New Account"
or
You have more than one e-mail account but, the others are not Internet Express accounts.
Now, to setup your mail quickly and easily download and run this file:
"ixemail.exe" (284K) Roughly 2-3 min on Dial-Up connection.
The file you download should look something like the icon shown below.
Once downloaded, run the program by double clicking on the file. When you've done that you should eventually be presented with a screen asking for your account details. Enter your account information into the appropriate fields and if all goes well, the program will look similar to the one that I prepared earlier.
-EXAMPLE ACCOUNT INFORMATION-
Click the "OK" button, this should bring up a status box as displayed in the image below.
If the window in the following picture appears, please read (and follow) the instructions supplied below the image.
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Single Mail Account
1. If you only use Microsoft Outlook for your single designated IX e-mail address click "No".
(This will remove ALL other e-mail accounts in Microsoft Outlook except your IX e-mail account)
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Multiple Mail Accounts
1. If you use Microsoft Outlook for more than your single designated IX e-mail address click "Yes".
(i.e. Domain E-Mail, Bigpond, etc...)
(If you have more than one IX e-mail account you should read our "Multiple Account Setup Guide")
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Now you're done!
If you experience any problems you may want to try following our "manual step by step guide for Microsoft Outlook" or you can give us a call on 1300 799 313 between 9am and 8pm weekdays.
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